The Night/Weekend Manager is responsible for leading the store during evening and/or weekend shifts to ensure a consistently exceptional guest experience efficient operations and a positive high-energy team environment. This role oversees shift execution upholds brand standards drives speed & accuracy and supports team members through coaching and hands-on leadership.
Lead the team during assigned night and weekend shifts; act as the manager on duty
Ensure fast friendly and accurate service while upholding Scooters hospitality standards
Monitor cash handling register accuracy and safe drops in accordance with company policy
Maintain cleanliness product quality and food safety standards throughout the shift
Resolve customer concerns calmly and professionally in real-time
Coach and support team members to meet productivity and service goals
Communicate shift notes issues and successes to Store Manager/District Manager
Support completion of nightly or weekend operational tasks (stocking cleaning close procedures etc.)
Model Scooters values and culture of excellence at all times
Previous experience in food service or retail leadership preferred (shift lead or above)
Strong communication and problem-solving skills
Ability to multitask and remain calm in a fast-paced environment
Dependable and self-motivated with high standards for guest service
Able to work nights and weekends consistently
Must be 18 and able to meet Scooters physical demands (standing lifting up to 30 lbs etc.)
Established in 1998 Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands but simplicity is at our core: sustainably-sourced ingredients we handcraft into believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity love humility and courage and we are looking for talented passionate amazing people to join our team.
You are applying to work with a franchisee of Scooters Coffee. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.
Required Experience:
Manager
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