Job Description

Community Health Worker

The Community Engagement Department is looking to hire a Community Health Worker that lives in the Greater Hartford/Greater Manchester area and is bilingual (English/Spanish/Portuguese or other).

Primary Responsibilities:

• Under the direction of the Community Health Worker Team Lead, the Community Health Worker serves as a staff resource with specialized knowledge and experience in reducing barriers to accessing care.
• This entry-level Community Health Worker will be responsible for connecting with members and their families to navigate and access providers, community services, and other resources.

Tasks Performed:

• Activity will include connecting members to providers, providing social support, community-based outreach, advocacy, culturally based education, health promotion and referrals to services for individuals, and families enrolled in the HUSKY Health Program.
• In this capacity, the Community Health Worker works closely with medical providers, primary care teams, and other agencies involved in improving health outcomes for HUSKY members.
• Works collaboratively with CHNCT staff in coordinating and supporting transitions of care.
• Conducts health risk assessments as needed. Cultivates and maintains awareness of community cultures and values.

Essential Functions:

• Develops a positive and supportive relationship with members/families to assist with resource navigation and coordination.
• Possess a deep understanding of community needs and knowledge about the HUSKY Health provider network.
• Build trust and provides on-going follow-up, basic motivational interviewing and goal setting with members/families.
• Conducts outreach and follow up to members for Social Drivers of Health (SDOH) needs and chronic health conditions via cold calls, home visits, knock-on-door approach, at HUB sites and visits to other settings, including but not limited to community events and health fairs on weekends and evenings, where members can be found.
• Cultivates and maintains awareness of community cultures and values.
• Educates and provides advocacy to members in appropriately utilizing the HUSKY Health program.
• Increases the member's capacity to address health and social issues and to become active participants in working toward care plan goals.
• This is a telecommuting position that requires working from a HIPPA-compliant home workspace, via employee-supplied high-speed internet connection on company-supplied computer workstation and telephone technology.
• Attendance in person for meetings, training, etc., is required.
• Performs other related duties as assigned.

Desired Education: One to two years' post-secondary schooling

Desired Degree: High school diploma or GED; Associates degree preferred

Desired Major: Social services, public health, or allied health discipline

Desired Job Experience: Minimum 1 year work experience, volunteer experience helping others or working with vulnerable populations. Experience could include having relationships with community-based organizations and/or state agencies such as prior experience working in a community setting, providing health education, outreach and follow-up and an understanding of Social Drivers of Health (SDOH) needs.

Other Qualifications: Trust building traits and problem-solving skills. Knowledge of a specific community, population, and local resources. Bilingual (English/Spanish) Preferred. Must live in one of the designated geographic locations in need. Basic computer skills required. Current and unrestricted motor vehicle operator's license and reliable transportation. Incumbents will be expected to earn their Community Health Worker (CHW) certification within the first two (2) years of employment

Certifications Required: State motor vehicle license

We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team's rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.

We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.

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